Last updated: June 2026 — James Wilson, Soukmelbourne

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We'd love to hear from you! Whether you have a question about our reviews, want to share feedback, or are interested in working with Soukmelbourne, please don't hesitate to get in touch. Your input helps us improve our coverage of PayID pokies in Australia.

Get In Touch

The best way to reach us is by email:

[email protected]

James Wilson, the founder and author of Soukmelbourne, personally reads all reader feedback and inquiries. We aim to respond to all messages within 2-3 business days.

Editorial Inquiries

Have a question about one of our reviews? Noticed something that doesn't seem right? Found a new PayID pokie venue or feature you think we should cover? We welcome editorial inquiries and suggestions for improving our content.

Please send your editorial questions to [email protected] with "Editorial Inquiry" in the subject line.

Partnership & Advertising

Are you interested in advertising with Soukmelbourne or exploring partnership opportunities? We're open to discussing collaborations that align with our mission to provide honest, independent reviews of PayID pokies across Australia.

Contact us at [email protected] with "Partnership Inquiry" in the subject line, and include details about your proposal.

Corrections & Feedback

Found an error in one of our reviews or articles? We appreciate your attention to detail. Accuracy is important to us, and we're committed to correcting any mistakes promptly.

Send your corrections to [email protected] with "Correction" in the subject line.

Important: Account & Payout Disputes

We cannot assist with casino account issues, login problems, or payout disputes. If you're experiencing issues with your account at a pokie venue or online operator, please contact the operator's customer support directly. For unresolved disputes, contact the relevant Australian gambling regulator in your state or territory.

Response Times

We typically respond to all inquiries within 2-3 business days. During peak periods, responses may take slightly longer. Thank you for your patience.

Contact Email

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